Hi, my name is John Paul Castardo. I have experience working in a real estate company as a virtual office assistant. My main tasks include answering lead inquiries, conducting background checks on potential clients, preparing lease agreements, and processing move-in fees. Additionally, I handle file organization by renaming and categorizing documents into appropriate folders, performing inventory checks, and tracking maintenance requests. I can assist you in managing your business or daily activities efficiently. I have developed my virtual assistant skills through online free courses, webinars, and continuous hands-on practice.

Task-Specific Skills:
* Create online listings (Rental properties)
* Receive inbound & make outbound calls and SMS for possible leads
* Add booked leads on google calendar.
* Create a report for booked leads for the end of the day shift.
* Manage four email accounts for lead inquiries
* Follow up leads after showing the next day. (Call, SMS, or Email)
* Receive inbound & make outbound calls and SMS for
property owners and update the status of their properties.
* Manage five agents (Weekly Schedule and Breaks)
* Provide real-time feedback for all agents. (Based on Audit from QA.)
* Attend a weekly meeting for any new updates from our Broker.
* Create a report for booked leads and applications for the end of the day shift.
* Manage one email accounts for lead inquiries and owner updates.
* Follow up leads after showing the next day. (Call, SMS, or Email)
* Follow up applicants e-signatory.
* Follow up with a property owner to complete e-signatory.
* Follow-up payment on the applicant or tenant side.
* Create a Monthly report for total leased properties.

My skills
*Office-administration
*General-office-skills
*****Internet-research
*****Email-handing
*****Email-etiquette
*****Calendar-management
**Google-docs
****Data-entry
***Facebook Lead Generation Specialist