About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.

Job description

We are looking for a great JavaScript developer who is proficient with React.js. Developers primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for development of new highly responsive, web-based user interface

• Construct visualizations that are able to depict vast amounts of data.

• Work and collaborate with the rest of the development team

• Work with product team, backend team and server teams.

• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.

• Developing new user-facing features using React.js

• Building reusable components and front-end libraries for future use.

• Translating designs and wireframes into high quality code

• Optimizing components for maximum performance across a vast array of web capable devices and browsers

• Good time-management, interpersonal and communication skills.

• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications And Key Skills

• Bachelors degree in computer science, software/computer engineering or an equivalent degree.

• Experience with React.js framework of coding and Experience in working with Progressive web application will be highly preferred.

• Experience contributing front-end code to a publicly available, consumer-focused web application. Solid experience and understanding of HTML5, CSS3, and JavaScript (vanilla JS and popular libraries like Underscore.js and jQuery)

• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications

• Working in agile environment with agile methodologies is a must and having Git knowledge is an advantage.

• Should be able to work with designers to transform wireframes into HTML, CSS, and JavaScript screens. Should be able to integrate screens to business logic and architect database schema to ensure complete design.

• Good knowledge of MongoDB, Redis and other database systems.

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information