If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

• Lead in the building of cutting-edge applications and services to increase and improve the student experience.

• Exemplify a mastery of coding excellence and software quality, mentoring others and pioneering new standards and architectural foundations.

• Foster and utilize innovative approaches to problems and functionality for all key stakeholders.

• Own technologies focusing on student success and scalability while supporting student-focused user experience.

• Collaborate with developers, designers, testing, and product management to develop features and innovative approaches to applications and features.

• May mentor/advise engineering teams on new languages and technologies; act as a resident expert when needed.

• Establish a balance between strategic planning and initiatives with development, communication, troubleshooting, and problem solving.

• Lead in the prototyping and development of new technology and framework, improving the student experience.

• Identify system redundancies and inefficiencies, proposing innovative and cost-effective solutions.

• Excellent verbal and written communication skills and the ability to work equally well in self-managed and team-based Agile projects.

• Work with internal customers to gather business processes and project requirements.

• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Demonstrated ability to establish innovative system frameworks.

• Demonstrated ability to implement and manage an API Framework.

Competencies: 

Organizational or Student Impact:

• Recommends and implements changes in technical/business processes; identifies areas for improvement.

• Helps lead/coordinate extremely complex technical projects and programs and leads development and implementation of innovative solutions for specialized technical issues.

• Works proactively; identifies and helps prevent/ solve problems that may cross disciplines.

• Fully understands and quantifies project risks with impact. Identifies, generates, and implements innovative solutions.

Problem Solving & Decision Making:

• This individual accomplishes goals and objectives independently.

• Builds and leads teams, influencing decisions and results.

• Uses discretion to fully scope, design, and implement solutions to complex technical problems.

• The individual provides regular technical advice and direction to technical teams and management.

• Models and helps set high standards for effective interactions with internal and external individuals.

Communication & Influence:

• Communicates with parties within and outside of their job function and typically has responsibilities for communicating with parties external to the organization.

• Works to influence others to accept and understand new concepts, practices, and approaches. Requires ability to communicate with executive leadership regarding matters of significant importance to the organization.

• This individual may conduct briefings with senior leaders within the technical function.

Leadership:

• Frequently responsible for providing guidance, coaching, and training to other employees across the Company within the area of expertise.

• Responsible for managing large, complex project initiatives or strategically important solutions to the organization, involving large cross-functional teams.

• May have direct reports but generally fewer than three.

Job Qualifications:

Minimum Qualifications:

• The individual is acknowledged within the group as a subject matter expert.

• Typically requires a University Degree or equivalent experience.

• 9 years of prior relevant experience as a Software Engineer 

• 5 plus years of NodeJS with Nest JS framework.

• 2 plus years with Angular Version 9 an up.

• Advanced degrees (master’s or PhD) may be required for certain disciplines and reduce the experience requirement by 2-4 years.

Department Specific Minimum Qualifications:

• Bachelor's degree in computer science, information technology, or related field.

• 7 years' experience in software development; pioneering new approaches and technologies in engineering.

• Experience in web-based applications and web services such as Salesforce, Apex, Java, REST, SQL, GIT and other technologies, including experience integrating third-party products.

• Demonstrated ability to establish innovative system frameworks.

• Demonstrated ability to implement and manage an API Framework.

Preferred Qualifications:

• Master's degree or higher in related field

• Proven experience in the following areas: Amazon Web Services (AWS), GIT, SQL, Spring, Spring boot, Java, Angular 2 or later and AWS Services

• Knowledge and experience with salesforce development lifecycle techniques and salesforce governor limits.

• Strong background in cloud-based telephony, CTI, SIP/VoIP phones and protocols, QoS, IVRs, and call recording

• Experience architecting, implementing, and managing enterprise-level contact center solutions.

• Strong experience with distance education and distance learning students is preferred.

As an equal opportunity employer, we recognize our strength lies in our people and commit to creating an inclusive environment where all can thrive, regardless of race, age, gender orientation, sexual orientation, religion, or disability.

Guadalajara Location

Learn more about our WGU Mexico Team by clicking here.

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Learn more about our WGU Mexico Team by clicking here.