Job Title: SFDC Onsite Enhancements/Support Lead (Technical) – Wisconsin
Location: Wisconsin (Onsite)
Job Type: Full-time
Experience Level: 8+ years in Salesforce Development & Support
Job Summary:
We are seeking a Salesforce Onsite Enhancements/Support Lead to provide hands-on technical leadership for Salesforce enhancements and production support. The ideal candidate will work closely with business stakeholders, technical teams, and end users to ensure seamless system functionality, continuous improvements, and effective issue resolution.
Key Responsibilities:
1. Technical Leadership & Support Management
2. Enhancements & Development
3. Collaboration & Stakeholder Engagement
4. Integration & Data Management
5. Process Optimization & Best Practices
Qualifications & Skills Required:
✅ 8+ years of Salesforce experience in development, enhancements, and support.
✅ Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and Field Service.
✅ Hands-on with Apex, Lightning Web Components (LWC), Visualforce, Flows, Triggers.
✅ Experience in Salesforce integrations (MuleSoft, REST/SOAP APIs, middleware tools).
✅ Strong understanding of Salesforce security model, profiles, permission sets, and SSO.
✅ Experience in DevOps (Copado, Git, Jenkins, Azure DevOps, CI/CD pipelines).
✅ Familiarity with ITIL processes for incident and change management.
✅ Excellent troubleshooting, problem-solving, and stakeholder communication skills.
✅ Salesforce certifications (Admin, Platform Developer, Application Architect) preferred